Back-office automation for asset operations
Design, development and implementation of a cross-functional intelligent document processing service for all types of asset operations, sharply reducing costs and response times and improving the customer experience.
Client: Leading financial institution
The challenge
The financial institution processed thousands of documents a day by hand in contracting and asset operations. The process was slow, costly and error-prone, and response times fell short of what customers expected.
The solution
We implemented an intelligent document processing (IDP) system that automates the classification, extraction and validation of all the documentation in asset operations. The system integrates with core banking systems and provides full traceability.
Results
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