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Automatic verification in real time
Automatic confirmation that each contract is correctly signed, in real time while the customer is still in the branch.
Client: Leading bank
8s
response time
99%
unsigned contract reduction
Real-time
validation
0
follow-up calls
The challenge
Unsigned contracts or incorrect signatures caused costly rework, calls to customers and delays in operations. The problem was only detected days after the branch visit.
The solution
We developed a computer vision system that analyzes contracts in real time and detects the presence and validity of signatures in under 8 seconds, while the customer is still in the branch.
Results
Response in under 8 seconds
99% reduction in unsigned contracts
No more follow-up calls
Better customer experience
Lower rework costs
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